Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
| corp:phonesystem [2023/12/04 23:50] – admin | corp:phonesystem [2023/12/07 21:53] (current) – admin | ||
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| + | Direct Page: | ||
| + | 6000+newcall + up handset, etc. 9th | ||
| + | 6001+newcall + up handset, etc. Navy | ||
| + | |||
| Phone System\\ | Phone System\\ | ||
| Project Manager (Samantha) Spectrum VOIP: 469-954-8999\\ | Project Manager (Samantha) Spectrum VOIP: 469-954-8999\\ | ||
| Line 64: | Line 68: | ||
| Inventory-number -> User: 8900 -> Attendant: 8100: #3 -> 8000 (huntgroup) \\ | Inventory-number -> User: 8900 -> Attendant: 8100: #3 -> 8000 (huntgroup) \\ | ||
| \\ | \\ | ||
| + | \\ | ||
| + | \\ | ||
| + | Routing Map for Quality Car Stereo\\ | ||
| + | Location: 9th Ave _______________\\ | ||
| + | Inventory: 850-479-6000\\ | ||
| + | -> U.8900\\ | ||
| + | User: 8900 : U.8900.VM: Enabled\\ | ||
| + | -> AA.8100\\ | ||
| + | \\ | ||
| + | Auto-Attendants: | ||
| + | AA.8100 : Quality Main Attendant (aria)\\ | ||
| + | -> #1 : AA.8102 \\ | ||
| + | -> #2 : AA.8101 -> #9 Return to AA.8109\\ | ||
| + | -> #3 : Q.8000 9th Ave Hunt \\ | ||
| + | -> #7 : Q.8001 Navy Blvd.\\ | ||
| + | \\ | ||
| + | AA.8101 : Quality Address (aria)\\ | ||
| + | -> #9 : AA.8109 "Main Menu" | ||
| + | \\ | ||
| + | AA.8102 : Quality Hours\\ | ||
| + | -> #9 : AA.8109 "Main Menu" | ||
| + | \\ | ||
| + | AA.8109 : Quality Main Menu (aria)\\ | ||
| + | -> #1 : AA.8102 -> #9 Return to AA.8109 | ||
| + | -> #2 : AA.8101 -> #9 Return to AA.8109\\ | ||
| + | -> #3 : Q.8000 9th Ave Hunt \\ | ||
| + | -> #7 : Q.8001 Navy Blvd\\ | ||
| + | \\ | ||
| + | Call Queues:\\ | ||
| + | Q.8000 > Ring All / Fwd if No: U.500 9th GVM Box\\ | ||
| + | Q.8001 > Ring All / Fwd if No: U.500 9th GVM Box\\ | ||
| + | \\ | ||
| + | Location: 9th Ave _______________\\ | ||
| + | Inventory: 850-484-4906\\ | ||
| + | -> U.8900\\ | ||
| + | User: 8900 : U.8900.VM: Enabled\\ | ||
| + | -> AA.8100\\ | ||
| + | \\ | ||
| + | Auto-Attendants: | ||
| + | AA.8100 : Quality Main Attendant (aria)\\ | ||
| + | -> #1 : AA.8102 \\ | ||
| + | -> #2 : AA.8101 -> #9 Return to AA.8109\\ | ||
| + | -> #3 : Q.8000 9th Ave Hunt \\ | ||
| + | -> #7 : Q.8001 Navy Blvd.\\ | ||
| + | \\ | ||
| + | AA.8101 : Quality Address (aria)\\ | ||
| + | -> #9 : AA.8109 "Main Menu" | ||
| + | \\ | ||
| + | AA.8102 : Quality Hours\\ | ||
| + | -> #9 : AA.8109 "Main Menu" | ||
| + | \\ | ||
| + | AA.8109 : Quality Main Menu (ashley)\\ | ||
| + | -> #1 : AA.8102 Hours\\ | ||
| + | -> #2 : AA.8101 Address -> #9 Return to AA.8109\\ | ||
| + | -> #3 : Q.8000 9th Ave Hunt \\ | ||
| + | -> #7 : Q.8001 Navy Blvd\\ | ||
| + | \\ | ||
| + | Call Queues:\\ | ||
| + | Q.8000 > Ring All / Fwd if No: U.500 9th GVM Box\\ | ||
| + | Q.8001 > Ring All / Fwd if No: U.500 9th GVM Box\\ | ||
| + | \\ | ||
| + | \\ | ||
| + | \\ | ||
| + | |||
| Open Questions: \\ | Open Questions: \\ | ||
| As some of the routes will ring multiple extensions; \\ | As some of the routes will ring multiple extensions; \\ | ||
| Line 74: | Line 142: | ||
| Best method for this? Assigning a universal user voicemail for service dept. | Best method for this? Assigning a universal user voicemail for service dept. | ||
| \\ | \\ | ||
| - | Open Questions: \\ | + | \\ |
| + | **Unasked questions: | ||
| + | How to turn-on dial by extension? | ||
| + | Is there a method for creating an extension directory, or do I just do it manually by creating an auto attendant? | ||
| + | Why is 850-479-6000 not listed with the other original numbers in Emergency numbers? | ||
| + | \\ | ||
| + | using que to route inbound calls roll over from other location so they can announce inbound; any way that can be alerted via the phone prior so we know how to answer the phone?\\ | ||
| + | \\ | ||
| + | **Open Questions:** \\ | ||
| Soft Seats cost more? do we have an additional 10 already included in our package?\\ | Soft Seats cost more? do we have an additional 10 already included in our package?\\ | ||
| - | How to Page All, and change the mic default from muted to On? (Paging All Extensions (by group/ | + | How to Page All, (Paging All Extensions (by group/ |
| + | How to Intercom Station-2-Station; | ||
| Pending Universal Service Dept. Voicemail.\\ | Pending Universal Service Dept. Voicemail.\\ | ||
| Selecting an outbound line to call out using? \\ | Selecting an outbound line to call out using? \\ | ||