Show pageOld revisionsBacklinksExport to PDFBack to top This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. Direct Page: 6000+newcall + up handset, etc. 9th 6001+newcall + up handset, etc. Navy Phone System\\ Project Manager (Samantha) Spectrum VOIP: 469-954-8999\\ Quality Car Stereo #1 Store #2 #3 Sales (Rings: 201, 202, 203, 204, 205 and 206) #7 Marine Division. \\ QCS Marine \\ Thank you for calling QCS Marine Electronics. If you are trying to reach our Car Audio Division, you can press 7 at anytime. If you know the extension you want to reach, enter it now. For store hours and address Press 1. For the Trolling Motor Service Department press 2. For Sales & Installation Press 3, press 4 for bookkeeping, and if you have need for emergency services press 5.\\ \\ #1 Store Hours / Address\\ #2 Trolling Motor Service\\ #3 Sales & Installation\\ #4 Bookkeeping\\ #5 Emergency Services\\ #7 Car Audio\\ \\ Extensions: \\ 201: Mark\\ 202: Jake\\ 203: Josh\\ 204: Portable\\ ???: Charlie [Desktop / Cellphone only]\\ \\ \\ 8200 Main Attendant\\ 8201 Store Hours / Address\\ 8203 Sales & Installation\\ 8204 (direct to office @ Quality)\\ \\ 8209 Main Menu\\ \\ \\ Auto-Attendants\\ 8100 Quality Main Attendant\\ 8101 Quality Address \\ 8102 Quality Hours\\ 8109 Quality Main Menu\\ \\ 8200 QCS Main Attendant\\ 8201 QCS Hours-Address \\ \\ 8209 QCS Main Menu \\ \\ Call Queues\\ 8000 9th Ave Huntgroup 9th Ave\\ 8001 Navy Huntgroup Navy\\ 8005 Trolling.Service Navy\\ \\ 8010 All Extensions Corp-wide\\ \\ \\ Park 1 701 Call Park 0 - \\ Park 2 702 Call Park 0 - \\ Park 3 703 Call Park 0 - \\ \\ \\ \\ \\ \\ Inventory-number -> User: 8900 -> Attendant: 8100: #3 -> 8000 (huntgroup) \\ \\ \\ \\ Routing Map for Quality Car Stereo\\ Location: 9th Ave _______________\\ Inventory: 850-479-6000\\ -> U.8900\\ User: 8900 : U.8900.VM: Enabled\\ -> AA.8100\\ \\ Auto-Attendants: \\ AA.8100 : Quality Main Attendant (aria)\\ -> #1 : AA.8102 \\ -> #2 : AA.8101 -> #9 Return to AA.8109\\ -> #3 : Q.8000 9th Ave Hunt \\ -> #7 : Q.8001 Navy Blvd.\\ \\ AA.8101 : Quality Address (aria)\\ -> #9 : AA.8109 "Main Menu"\\ \\ AA.8102 : Quality Hours\\ -> #9 : AA.8109 "Main Menu"\\ \\ AA.8109 : Quality Main Menu (aria)\\ -> #1 : AA.8102 -> #9 Return to AA.8109 \\ -> #2 : AA.8101 -> #9 Return to AA.8109\\ -> #3 : Q.8000 9th Ave Hunt \\ -> #7 : Q.8001 Navy Blvd\\ \\ Call Queues:\\ Q.8000 > Ring All / Fwd if No: U.500 9th GVM Box\\ Q.8001 > Ring All / Fwd if No: U.500 9th GVM Box\\ \\ Location: 9th Ave _______________\\ Inventory: 850-484-4906\\ -> U.8900\\ User: 8900 : U.8900.VM: Enabled\\ -> AA.8100\\ \\ Auto-Attendants: \\ AA.8100 : Quality Main Attendant (aria)\\ -> #1 : AA.8102 \\ -> #2 : AA.8101 -> #9 Return to AA.8109\\ -> #3 : Q.8000 9th Ave Hunt \\ -> #7 : Q.8001 Navy Blvd.\\ \\ AA.8101 : Quality Address (aria)\\ -> #9 : AA.8109 "Main Menu"\\ \\ AA.8102 : Quality Hours\\ -> #9 : AA.8109 "Main Menu"\\ \\ AA.8109 : Quality Main Menu (ashley)\\ -> #1 : AA.8102 Hours\\ -> #2 : AA.8101 Address -> #9 Return to AA.8109\\ -> #3 : Q.8000 9th Ave Hunt \\ -> #7 : Q.8001 Navy Blvd\\ \\ Call Queues:\\ Q.8000 > Ring All / Fwd if No: U.500 9th GVM Box\\ Q.8001 > Ring All / Fwd if No: U.500 9th GVM Box\\ \\ \\ \\ Open Questions: \\ As some of the routes will ring multiple extensions; \\ \\ Based on this type of routing:\\ a Que Setup for General inbound; unanswered directed to a general voicemail.\\ \\ a Que Setup for specific routing, (ie: repairs, etc) unanswered should be directed to a specific voicemail.\\ \\ Best method for this? Assigning a universal user voicemail for service dept. \\ \\ **Unasked questions:**\\ How to turn-on dial by extension?\\ Is there a method for creating an extension directory, or do I just do it manually by creating an auto attendant?\\ Why is 850-479-6000 not listed with the other original numbers in Emergency numbers? \\ using que to route inbound calls roll over from other location so they can announce inbound; any way that can be alerted via the phone prior so we know how to answer the phone?\\ \\ **Open Questions:** \\ Soft Seats cost more? do we have an additional 10 already included in our package?\\ How to Page All, (Paging All Extensions (by group/location)?\\ How to Intercom Station-2-Station; change the mic default from muted to On?\\ Pending Universal Service Dept. Voicemail.\\ Selecting an outbound line to call out using? \\ corp/phonesystem.txt Last modified: 2023/12/07 21:53by admin