Direct Page: 6000+newcall + up handset, etc. 9th 6001+newcall + up handset, etc. Navy Phone System\\ Project Manager (Samantha) Spectrum VOIP: 469-954-8999\\ Quality Car Stereo #1 Store #2 #3 Sales (Rings: 201, 202, 203, 204, 205 and 206) #7 Marine Division. \\ QCS Marine \\ Thank you for calling QCS Marine Electronics. If you are trying to reach our Car Audio Division, you can press 7 at anytime. If you know the extension you want to reach, enter it now. For store hours and address Press 1. For the Trolling Motor Service Department press 2. For Sales & Installation Press 3, press 4 for bookkeeping, and if you have need for emergency services press 5.\\ \\ #1 Store Hours / Address\\ #2 Trolling Motor Service\\ #3 Sales & Installation\\ #4 Bookkeeping\\ #5 Emergency Services\\ #7 Car Audio\\ \\ Extensions: \\ 201: Mark\\ 202: Jake\\ 203: Josh\\ 204: Portable\\ ???: Charlie [Desktop / Cellphone only]\\ \\ \\ 8200 Main Attendant\\ 8201 Store Hours / Address\\ 8203 Sales & Installation\\ 8204 (direct to office @ Quality)\\ \\ 8209 Main Menu\\ \\ \\ Auto-Attendants\\ 8100 Quality Main Attendant\\ 8101 Quality Address \\ 8102 Quality Hours\\ 8109 Quality Main Menu\\ \\ 8200 QCS Main Attendant\\ 8201 QCS Hours-Address \\ \\ 8209 QCS Main Menu \\ \\ Call Queues\\ 8000 9th Ave Huntgroup 9th Ave\\ 8001 Navy Huntgroup Navy\\ 8005 Trolling.Service Navy\\ \\ 8010 All Extensions Corp-wide\\ \\ \\ Park 1 701 Call Park 0 - \\ Park 2 702 Call Park 0 - \\ Park 3 703 Call Park 0 - \\ \\ \\ \\ \\ \\ Inventory-number -> User: 8900 -> Attendant: 8100: #3 -> 8000 (huntgroup) \\ \\ \\ \\ Routing Map for Quality Car Stereo\\ Location: 9th Ave _______________\\ Inventory: 850-479-6000\\ -> U.8900\\ User: 8900 : U.8900.VM: Enabled\\ -> AA.8100\\ \\ Auto-Attendants: \\ AA.8100 : Quality Main Attendant (aria)\\ -> #1 : AA.8102 \\ -> #2 : AA.8101 -> #9 Return to AA.8109\\ -> #3 : Q.8000 9th Ave Hunt \\ -> #7 : Q.8001 Navy Blvd.\\ \\ AA.8101 : Quality Address (aria)\\ -> #9 : AA.8109 "Main Menu"\\ \\ AA.8102 : Quality Hours\\ -> #9 : AA.8109 "Main Menu"\\ \\ AA.8109 : Quality Main Menu (aria)\\ -> #1 : AA.8102 -> #9 Return to AA.8109 \\ -> #2 : AA.8101 -> #9 Return to AA.8109\\ -> #3 : Q.8000 9th Ave Hunt \\ -> #7 : Q.8001 Navy Blvd\\ \\ Call Queues:\\ Q.8000 > Ring All / Fwd if No: U.500 9th GVM Box\\ Q.8001 > Ring All / Fwd if No: U.500 9th GVM Box\\ \\ Location: 9th Ave _______________\\ Inventory: 850-484-4906\\ -> U.8900\\ User: 8900 : U.8900.VM: Enabled\\ -> AA.8100\\ \\ Auto-Attendants: \\ AA.8100 : Quality Main Attendant (aria)\\ -> #1 : AA.8102 \\ -> #2 : AA.8101 -> #9 Return to AA.8109\\ -> #3 : Q.8000 9th Ave Hunt \\ -> #7 : Q.8001 Navy Blvd.\\ \\ AA.8101 : Quality Address (aria)\\ -> #9 : AA.8109 "Main Menu"\\ \\ AA.8102 : Quality Hours\\ -> #9 : AA.8109 "Main Menu"\\ \\ AA.8109 : Quality Main Menu (ashley)\\ -> #1 : AA.8102 Hours\\ -> #2 : AA.8101 Address -> #9 Return to AA.8109\\ -> #3 : Q.8000 9th Ave Hunt \\ -> #7 : Q.8001 Navy Blvd\\ \\ Call Queues:\\ Q.8000 > Ring All / Fwd if No: U.500 9th GVM Box\\ Q.8001 > Ring All / Fwd if No: U.500 9th GVM Box\\ \\ \\ \\ Open Questions: \\ As some of the routes will ring multiple extensions; \\ \\ Based on this type of routing:\\ a Que Setup for General inbound; unanswered directed to a general voicemail.\\ \\ a Que Setup for specific routing, (ie: repairs, etc) unanswered should be directed to a specific voicemail.\\ \\ Best method for this? Assigning a universal user voicemail for service dept. \\ \\ **Unasked questions:**\\ How to turn-on dial by extension?\\ Is there a method for creating an extension directory, or do I just do it manually by creating an auto attendant?\\ Why is 850-479-6000 not listed with the other original numbers in Emergency numbers? \\ using que to route inbound calls roll over from other location so they can announce inbound; any way that can be alerted via the phone prior so we know how to answer the phone?\\ \\ **Open Questions:** \\ Soft Seats cost more? do we have an additional 10 already included in our package?\\ How to Page All, (Paging All Extensions (by group/location)?\\ How to Intercom Station-2-Station; change the mic default from muted to On?\\ Pending Universal Service Dept. Voicemail.\\ Selecting an outbound line to call out using? \\