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Phone System
Project Manager (Samantha) Spectrum VOIP: 469-954-8999
Quality Car Stereo #1 Store #2 #3 Sales (Rings: 201, 202, 203, 204, 205 and 206) #7 Marine Division.
QCS Marine
Thank you for calling QCS Marine Electronics. If you are trying to reach our Car Audio Division, you can press 7 at anytime. If you know the extension you want to reach, enter it now. For store hours and address Press 1. For the Trolling Motor Service Department press 2. For Sales & Installation Press 3, press 4 for bookkeeping, and if you have need for emergency services press 5.
#1 Store Hours / Address
#2 Trolling Motor Service
#3 Sales & Installation
#4 Bookkeeping
#5 Emergency Services
#7 Car Audio
Extensions:
201: Mark
202: Jake
203: Josh
204: Portable
???: Charlie [Desktop / Cellphone only]
8200 Main Attendant
8201 Store Hours / Address
8203 Sales & Installation
8204 (direct to office @ Quality)
8209 Main Menu
Auto-Attendants
8100 Quality Main Attendant
8101 Quality Address
8102 Quality Hours
8109 Quality Main Menu
8200 QCS Main Attendant
8201 QCS Hours-Address
8209 QCS Main Menu
Call Queues
8000 9th Ave Huntgroup 9th Ave
8001 Navy Huntgroup Navy
8005 Trolling.Service Navy
8010 All Extensions Corp-wide
Park 1 701 Call Park 0 -
Park 2 702 Call Park 0 -
Park 3 703 Call Park 0 -
Inventory-number → User: 8900 → Attendant: 8100: #3 → 8000 (huntgroup)
Open Questions:
As some of the routes will ring multiple extensions;
Based on this type of routing:
a Que Setup for General inbound; unanswered directed to a general voicemail.
a Que Setup for specific routing, (ie: repairs, etc) unanswered should be directed to a specific voicemail.
Best method for this? Assigning a universal user voicemail for service dept.
Unasked questions:
How to turn-on dial by extension?
Is there a method for creating an extension directory, or do I just do it manually by creating an auto attendant?
Why is 850-479-6000 not listed with the other original numbers in Emergency numbers?
Open Questions:
Soft Seats cost more? do we have an additional 10 already included in our package?
How to Page All, (Paging All Extensions (by group/location)?
How to Intercom Station-2-Station; change the mic default from muted to On?
Pending Universal Service Dept. Voicemail.
Selecting an outbound line to call out using?